Relying too much on AI and automation can result in workers losing important skills and being exposed to new safety risks, says the European Agency for Safety and Health at Work (EU-OSHA).
As AI and robotics are increasingly used, workers deserve appropriate support when adapting to the changed roles and responsibilities these new technologies usher in.
Advanced technologies can bring positives, such as reduced physical fatigue, prevention of musculoskeletal disorders, and keeping workloads manageable.
However, workers may experience increased mental workload when learning to use new technologies. They may also be asked to supervise and correct automated systems, which can be frustrating.
Over-reliance on AI can lead to safety risks when technology malfunctions, and when workers become less vigilant and proactive as more work tasks become automated.
Excessive dependence on machines can also result in the loss of critical skills, making it more difficult to respond to unexpected situations.
EU-OSHA advises that proper training and support are essential for adapting to new automated environments and managing the initial increase in mental workload.