Workload and stress
This is not a research paper, but rather an article by Dr Lorraine Patterson, a long-time subscriber to SafetyNet, who completed a PhD on workers' views and experiences of work stress in the Victorian Community Services Sector in 2013. We published her thesis, Feeling the heat: workers' experiences of job stress in the Victorian community services sector on the site.
She has now provided an article on her most recent experiences and observations: Cold Indifference – is this the new normal? Inadequate support, a ridiculous workload and an appalling exit for a committed and seasoned Community Services Worker.
Dr Patterson invites comment on her article.