Call centres, now being also referred to as Contact centres, are "modern workplaces" - yet there many OHS issues. There is a very high turnover of workers, many of whom are employed as casuals. For this reason it is very important for call centre workers to elect health and safety reps and start tackling the hazards in their workplaces.
Call Centres
HSR Conference 2020 - Risks to Psychological Health
Psychosocial Health - What are the risks, how do you identify them, and how can I address them? Sometimes psychosocial health can be tougher to understand in the context of a HSR, but HSRs have all the same powers under the Act to address psychosocial hazards in their workplace, and employers have the same duty to address these hazards as they would a physical hazard.
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OHS Training at Victorian Trades Hall Council
The Victorian Trades Hall Council's OHS Training Unit is one of the most experienced training providers in Victoria. We provide training in multiple locations around Melbourne's suburbs as well as across regional Victoria.
OHS training
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HSR Conference 2020 - Risks to Psychological Health
Psychosocial Health - What are the risks, how do you identify them, and how can I address them? Sometimes psychosocial health can be tougher to understand in the context of a HSR, but HSRs have all the same powers under the Act to address psychosocial hazards in their workplace, and employers have the same duty to address these hazards as they would a physical hazard.